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  1. #1
    Prospect
    Join Date
    Jun 2016
    City
    Clinton
    State
    Indiana
    Posts
    1

    2014 SGS unit doesnt turn on

    Sorry if this has already been addressed. I didn't find it in a quick search. I have a 2014 SGS and the infotainment Unit sometimes does not turn on. Usually turning bike off and on again 1-3 times I can usually get it back. Very frustrating to say the least. Any ideas?

  2. #2
    Senior Member fishin1789's Avatar
    Join Date
    May 2015
    City
    Lexington
    State
    Kentucky
    Posts
    179
    I've been plagued with Infotainment issues recently. I have a thread on here about it. Currently mine is working correctly while sitting in the garage. Dealer told me that these units are very dependent on battery voltage. I always put mine on the tender if it is sitting. I have not had a chance to see if it will continue to work while riding since it has been cold or raining. Good Luck with it!
    2015 SGS - Vivid Black
    SS Saddlebag Bolts
    Chrome Saddlebag Guards
    Dark Smoke Adjustable Air Deflectors
    7" Dark Smoke Freedom Shield
    Grasshopper backrest
    Under-seat antenna w/plugged hole
    DIY air ride with Monroe shocks
    8" CD Plasma Rods
    SE Street Cannons
    De-catted head pipe
    Chrome 4-point docking hardware
    Chrome Airstream luggage rack
    Vance & Hines FP3

  3. #3
    Founding Member azglocker's Avatar
    Join Date
    Dec 2015
    City
    Gilbert
    State
    Arizona
    Posts
    514
    Yup a low battery will cause the radio to not start. Had this on my 14, dealt with it for a few months until eventually the bike would barely start as the battery was dying.

    I live in a condo. No battery tenders allowed, but I ride daily so it's not like the bike is drained when I crank her up.

    Sent from my SM-G950U using Tapatalk
    2018 Street Glide, Wicked Red.
    SE stage 1
    Mustang seat
    LEDs!

    daily driver. living in AZ, it's always riding season!

  4. #4
    Senior Member liquid1's Avatar
    Join Date
    May 2017
    City
    mooresville
    State
    North Carolina
    Posts
    228
    My unit takes a few seconds to turn on , has always come on so far.

  5. #5
    Prospect mwandmw's Avatar
    Join Date
    Feb 2016
    City
    Belmont
    State
    North Carolina
    Posts
    24
    I have one doing exactly the same thing. I've tried everything I can think of. Checked voltage leaving fuses, pulled the main fuse and then replaced it hoping it would boot up, tried to do a reset on the unit, replaced the battery....... it just will not come on at all. Fomoco01, did you ever figure yours out?
    Thanks
    2014 Street Glide Special
    Amber Whiskey
    JW Speaker Evo II Led Headlight
    Vance & Hines Dresser Duals
    Vance & Hines Titan 450's
    Vance & Hines FP3 Tuner
    Arlen Ness Stage 1 Air Breather

  6. #6
    Senior Member fishin1789's Avatar
    Join Date
    May 2015
    City
    Lexington
    State
    Kentucky
    Posts
    179
    Mine was very intermittent. The unit always had sound but the display sometimes worked, other times not! Last weekend I got brave and decided to just pull the whole unit out and take it apart to check for loose connections. I could not find anything loose in the unit but decided to remove the faceplate display from the unit. Took it off and sprayed the connection with Electronic Contact Cleaner. Put it back together and it works! Have only put about 50 miles on it since this "fix", but I have turned it on and off about 100 times and it is still working. You have to have a T9 torx screwdriver to get the faceplate off. I cannot say for sure that is the problem, but so far so good! Time will tell........
    2015 SGS - Vivid Black
    SS Saddlebag Bolts
    Chrome Saddlebag Guards
    Dark Smoke Adjustable Air Deflectors
    7" Dark Smoke Freedom Shield
    Grasshopper backrest
    Under-seat antenna w/plugged hole
    DIY air ride with Monroe shocks
    8" CD Plasma Rods
    SE Street Cannons
    De-catted head pipe
    Chrome 4-point docking hardware
    Chrome Airstream luggage rack
    Vance & Hines FP3

  7. #7
    Prospect mwandmw's Avatar
    Join Date
    Feb 2016
    City
    Belmont
    State
    North Carolina
    Posts
    24
    Thanks, I haven't gotten quite that bold yet! Maybe over the weekend, thanks for your help.
    2014 Street Glide Special
    Amber Whiskey
    JW Speaker Evo II Led Headlight
    Vance & Hines Dresser Duals
    Vance & Hines Titan 450's
    Vance & Hines FP3 Tuner
    Arlen Ness Stage 1 Air Breather

  8. #8
    Senior Member fishin1789's Avatar
    Join Date
    May 2015
    City
    Lexington
    State
    Kentucky
    Posts
    179
    Got in 250 rough interstate miles today and it is still working. Keeping my fingers crossed!
    2015 SGS - Vivid Black
    SS Saddlebag Bolts
    Chrome Saddlebag Guards
    Dark Smoke Adjustable Air Deflectors
    7" Dark Smoke Freedom Shield
    Grasshopper backrest
    Under-seat antenna w/plugged hole
    DIY air ride with Monroe shocks
    8" CD Plasma Rods
    SE Street Cannons
    De-catted head pipe
    Chrome 4-point docking hardware
    Chrome Airstream luggage rack
    Vance & Hines FP3

  9. #9
    Prospect
    Join Date
    Oct 2017
    City
    Chandler
    State
    Arizona
    Posts
    25
    I have had this problem twice now.
    A couple months ago I fired up the bike to meet some friends and the screen came up blank gray screen and no audio,nav, nothing. Let the bike sit for about 10 minutes and fire it back up and everything worked fine. No problems since then.
    Then yesterday I rode down to meet some guys for a ride. Everything worked fine on the way there. We went in and had breakfast and when we went out to leave, the system wouldn’t boot up at all. The bike starts and everything else works but the infotainment center. So we rode about 45 minutes and stopped at a gas station and let it sit about 5 minutes. Started it back up and everything was back to normal. I had no problems for the rest of the day.
    I’ll be talking to the dealer this week. This is totally unacceptable on a $24,000 Motorcycle.
    Last edited by Tarzan; 06-03-2018 at 08:10 AM.
    ‘17 SGS

  10. #10
    Senior Member fishin1789's Avatar
    Join Date
    May 2015
    City
    Lexington
    State
    Kentucky
    Posts
    179
    So far I've put about 800 miles, mostly rough Kentucky interstates, on since the "cleaning" and it is still working! I "might" have fixed it! Gotta get more miles in...….
    2015 SGS - Vivid Black
    SS Saddlebag Bolts
    Chrome Saddlebag Guards
    Dark Smoke Adjustable Air Deflectors
    7" Dark Smoke Freedom Shield
    Grasshopper backrest
    Under-seat antenna w/plugged hole
    DIY air ride with Monroe shocks
    8" CD Plasma Rods
    SE Street Cannons
    De-catted head pipe
    Chrome 4-point docking hardware
    Chrome Airstream luggage rack
    Vance & Hines FP3

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