First time posting here, so hi to everyone, and I greatly appreciate any help.
Problem #1 is the bike is still under warranty, and Harley won't do anything about thie problems. The bike has been to the dealership multiple times, and they verified the problems I list below. The dealer finally told me Harley isn't going to do anything, and I am on my own. I know, hard to believe and doesn't make sense, but 100% true.
Bike has all current updates to infotainment system
2018 Street Glide Special. Still under warranty, and has only been serviced by the dealership. Only engine mods are Vance and Hines Daytona 400 slip ons, and Screaming Eagle Air Cleaner, both installed by dealer.
- My biggest concern is the odometer inaccuracy. It adds approximately 5 miles to every 100 miles travel. So at 12K miles I have an extra 600 miles on the bike. This has been verified by the ride planner in Harleys app, google and other map services, and comparing miles with other riders. Also gave the dealership a video of how the tenths of a mile change erratically. Meaning when traveling at the same speed the 10ths change in 4 seconds, then the next changes is in 10 seconds.
- Multiple issues with the radio. Radio speed volume does not work on any of the 4 levels.
- navigation gives bad info, where to turn, always recalculating, etc.
- trip summary gives bad info. On a 470 mile, 8 hour trip it said I averaged 129 MPH.
- miles remaining reads backwards, instead of the miles decreasing as I travel, it adds miles
No other Harley dealership by me wants to look at the bike after I tell them this story. Since I'm on my own fixing this, and I am not a mechanic, I'm looking for suggestions. From doing my homework I'm pretty sure I need a new radio, and I'm thinking to change the ECM.
Sorry for the long post, but wanted to be detailed. Appreciate any thoughts and help.
Problem #1 is the bike is still under warranty, and Harley won't do anything about thie problems. The bike has been to the dealership multiple times, and they verified the problems I list below. The dealer finally told me Harley isn't going to do anything, and I am on my own. I know, hard to believe and doesn't make sense, but 100% true.
Bike has all current updates to infotainment system
2018 Street Glide Special. Still under warranty, and has only been serviced by the dealership. Only engine mods are Vance and Hines Daytona 400 slip ons, and Screaming Eagle Air Cleaner, both installed by dealer.
- My biggest concern is the odometer inaccuracy. It adds approximately 5 miles to every 100 miles travel. So at 12K miles I have an extra 600 miles on the bike. This has been verified by the ride planner in Harleys app, google and other map services, and comparing miles with other riders. Also gave the dealership a video of how the tenths of a mile change erratically. Meaning when traveling at the same speed the 10ths change in 4 seconds, then the next changes is in 10 seconds.
- Multiple issues with the radio. Radio speed volume does not work on any of the 4 levels.
- navigation gives bad info, where to turn, always recalculating, etc.
- trip summary gives bad info. On a 470 mile, 8 hour trip it said I averaged 129 MPH.
- miles remaining reads backwards, instead of the miles decreasing as I travel, it adds miles
No other Harley dealership by me wants to look at the bike after I tell them this story. Since I'm on my own fixing this, and I am not a mechanic, I'm looking for suggestions. From doing my homework I'm pretty sure I need a new radio, and I'm thinking to change the ECM.
Sorry for the long post, but wanted to be detailed. Appreciate any thoughts and help.
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