Boom Audio Amp Software Update

[Charge]

Ok, as background I have a Boom Audio Stage 1 setup with fairing and saddlebag speakers and the amp. I had the issue that many have had with my audio cutting out sporadically and was told it was most likely the amp clipping from being overloaded. After bringing it to several dealership's attention, I finally called Harley customer service and was told they released an amp update two weeks ago that was supposed to fix the problem. Of course that sounded good to me, so I took my bike to a dealership and got them to update my amp and radio. I was told the update went well and all should be good now. But as soon as I started my bike and got on the road I noticed a very big difference: my audio volume was half of what it was previously. I used to be able to turn my volume only a couple notches above half way at highway speeds and would be able to hear my music perfectly. Now I have it only a notch or two from full blast to get it close to the old cruising volume. The first thing I thought was that they didn't turn the amp back on; that maybe I was running off the radio internal 25 watt amp. I called the dealership and they said nope, that they had done everything correctly. It also seems like my speed volume control doesn't work correctly and that when I turn the bike off with the radio on the volume actually gets louder....not just because the engine is off, I can hear a distinct difference.

Has anyone else had an issue like this? Could it be that Harley decreased the amp output to compensate for the overload, thus cutting the advertised output? If so I'm pretty pissed off after spending so much money! I wish I hadn't updated anything and just dealt with the audio cutting out!

 

[EDWARDALLEN]

I ran stage 1 Fairing speakers and amp for a year. The system was fine but not perfect I had a fader but no rear speaker were present. When I change to Stage II fairing speakers my amp began giving me problems. Replace the amp and immediately had problems I had the mechanic recheck the amp flash and discovered that the flash did not take. After a second attempt the amp flash took and indicated it on the H-D digital tech computer. The speakers were now working and the fader had disappeared. The head unit software at time was version 1.18.3. The system work but was not perfect. Some songs seamed muddy and missing some of the midrange but not with all songs. The AVC when turn on made the problem worse increasing the highs but not the midrange. Over time the system seams to got a little better. However, them when I turned off the bike, each time I restarted the volume was at full, and AVC was maxed out. The problem went away after about a week, and the reverse happened turning down the AVC but leaving the volume settings where I left it prior to turning off the bike much better. All through the last month the system has seamed to gotten a little better.

I just installed update 1.19.0 and the system is working the best since the bike was new.

Generaly if problems were encountered during installation the mechanic may have installed the wrong amp flash or the flash did not take. There are many variables when installing the upgrades to the system. Stage I or Stage II speakers, Fairing only speakers, or additional speakers and amps.

Many question have been asked since the introduction but here are basic consideration:
If you have stage I speakers with amp then all of the speakers have to be Stage I speakers. Each 300 watt amp will support up to 4 speakers. When the amps are installed the the head unit 25 watts per channel is by passed and the sound goes directly to the amp. You cannot mix amped and unmapped speakers.

Now If you upgrade to stage II speakers the each amp will only support one pair of speakers. That is because of 2 of the channels drive the 6 1/2 long throw wolfers, and the remaining 2 channels support the midrange/tweeter unit.

If you understand that then if you want a 4 speaker Stage II speaker system (fairing speakers and lid speakers or pod speakers) you will need 2 amps or 3 amps for 6 speaker system or 4 amps for a 8 speaker system (yes you can run 8 speaker with 4 amps for 1200 watts of sound)

The order for stage II speakers is you must have the the fairing amp kit and faring speaker first.

If your install any of the additional stage II speakers the the following applies
for a Saddle bag speaker you will need the lids, the amp kit and the installation kit for saddle bag lids "STAGE II" and Saddle bag stage II speakers The amp fits in the left saddle bag.

The same applies for from lower fairing pods i.e. pods, amp, speakers, amp installation kit for Stage II front pods. The amp fits in the right saddlebag.

The last option is rear pods attached to the tour park. again pods, Stage II speakers, amp installation kit for Stage II tour pak speakers and amp the amp fits underneath the tour pak.

The main thing is you cannot mixed non amp speakers with amp stag I speakers. Each amp on a stage I system will support up to 4 speakers.

You cannot mix Stage I speakers with Stage II speakers. Each Stage II amp installation will on support one set of Stage II speakers that is the 6 1/2 wolfer and midrange/tweeter unit.

As you can tell it is easy to get the wrong flash installed. If you have had problems with your system have the dealer recheck that the proper flash is installed for whatever combination of amp and speakers you have.

The most current flash for the head unit is 1.19.0 and it fixed many problems and works great.

 

[eggs1968]

no had no problems . so i guess u must of took it out and bought and j and m system right.lol all the post here are the same am i the only one sees whats going on here . its bull**** . why dont people try and help other people they dont they tell them its junk and put them down .this place is a ****ing joke .lol and people beleve your **** . jand m makes a good product but so do others to.i will tell you no my boom stage 2 blows awys my buddy bike that has aftermaeket **** in it subs and seperate tweeter and and amp and a head . lol and mine sounds better .loli read story how people bought the whole system and took it all out and went to stage 1 again . bull****.. if you want a mess put aftermarket **** in your bike at least harleys stuff is made for the bike all fits like a glove all water proof plusgs . the bikes good enought to buy and ride but there parts are notgood enought to put on your bike . give me a brakeu guys should kiss harley ass with out them there would be no bikes or parts or websites like these.lol you ride harleys to be cool and then put them down. you deserve to all be on hondas .lol you might as well you buying a harley to be cool and then buying every aftermaeket thing you can buy and putting on it. shame on you all.

 

[maxx442]

no had no problems . so i guess u must of took it out and bought and j and m system right.lol all the post here are the same am i the only one sees whats going on here . its bull**** . why dont people try and help other people they dont they tell them its junk and put them down .this place is a ****ing joke .lol and people beleve your **** . jand m makes a good product but so do others to.i will tell you no my boom stage 2 blows awys my buddy bike that has aftermaeket **** in it subs and seperate tweeter and and amp and a head . lol and mine sounds better .loli read story how people bought the whole system and took it all out and went to stage 1 again . bull****.. if you want a mess put aftermarket **** in your bike at least harleys stuff is made for the bike all fits like a glove all water proof plusgs . the bikes good enought to buy and ride but there parts are notgood enought to put on your bike . give me a brakeu guys should kiss harley ass with out them there would be no bikes or parts or websites like these.lol you ride harleys to be cool and then put them down. you deserve to all be on hondas .lol you might as well you buying a harley to be cool and then buying every aftermaeket thing you can buy and putting on it. shame on you all.

Wow! Nine posts and most of them are putting people down or talking smack about them, their choices in audio or this forum. Guess what. I don't see any hooks in your ass so feel free to leave anytime. And BTW, if you're going to talk smack at least buy a dictionary so you don't sound like a total idiot. Your posts are pretty much identical to the ones on a few other forums so go back to your own kind. This isn't that kind of forum.