Unfortunatly the owner of that dealership as well as the H-D, BMW, Triumph, Honda, Kawi, Suzuki, and Yamaha, all owned by the same person has virtually no customer service. You may be able to buy the bike if you can find a salesman and get them off their cell phone to talk with you. I went to the H-D store and after 15 minutes finally had a salesman speak to me. He answered my questions, took my name, phone number, and email address. Never asked me if I wanted to buy. A month later I received an email telling me the Indian demo truck was coming and if I tested one I could get a free shirt. Never went back.